Refund Policy

Our Policy

To protect our customers from fraudulent activity, iCBD Canada reserves the right to request valid photo ID for the purposes of validating customer information when processing a return or exchange. For more information, please contact iCBD Customer Service at 1-647-545-4223, or email


iCBD Canada Inc. does not accept returns. Please carefully review your order before committing to a purchase, as we will not issue a return for completed orders. All orders are considered final sale.


iCBD Canada Inc. will exchange defective product for it’s identical replacement, OR product of equal or lesser value, as determined by a representative of iCBD Canada Inc. We will verify that the defective product has been destroyed prior to sending an exchange, and will require photo or video evidence in order to issue an exchange. Exchanges are made at the sole discretion of iCBD Canada Inc.


Under no circumstances will iCBD Canada Inc. issue a refund for products purchased through this online store. iCBD Canada Inc. will make it’s best efforts to replace defective product in a timely manner.

Please see our disclaimer.